
Customer Support & IT Technician
TechWave Solutions Ltd.
Port of Spain
6 w
Full time
Computer & Data
$1700 Per Month
$2600 Per Month
TechWave Solutions is looking for a technical support representative to assist customers with IT-related issues. We need a problem-solving individual with strong communication skills and a passion for technology.
Responsibilities:
Manage incoming support requests via phone, email, and chat.
Troubleshoot software and hardware issues.
Install and configure systems and applications.
Work with the development team to resolve customer problems.
Requirements:
Experience in technical support or IT helpdesk.
Knowledge of Windows, macOS, and Linux.
Strong customer focus and problem-solving skills.
Experience with ticketing systems (e.g., Jira, Zendesk).
We Offer:
Opportunities for growth in the IT industry.
A friendly work environment and team activities.
Flexible working hours and benefits.